These Terms and Conditions of Service (“T&Cs”) govern your use of the CarVerified website, mobile applications, and vehicle data services. By accessing or purchasing any service from CarVerified, you agree to be bound by these T&Cs.

CarVerified provides digital services which are delivered immediately after purchase. By proceeding with a purchase, you expressly consent to the immediate supply of digital content and acknowledge that your statutory right to cancel may be lost once the service has been fully performed, in accordance with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

• Cancellation Rights – Section 5 • Third-Party Data & Guarantees – Section 8 • Liability & Disclaimers – Section 9 • Rewards, Referrals & Points – Section 10 • Customer Reviews – Section 11 • Affiliate Programme – Section 12

1.1 CarVerified is a trading name of Qodeko Ltd, a company registered in England and Wales (Company No. 15369402).

1.2 These T&Cs explain how we provide vehicle data services, how contracts are formed, and your rights and obligations.

1.3 A “consumer” is an individual purchasing services for personal use. A “business customer” purchases services in the course of trade or profession.

1.4 “Vehicle data” includes reports such as MOT history, tax status, stolen and written-off checks, finance checks, mileage data, keeper information, and other vehicle-related information supplied by third-party data providers.

Email: admin@carverified.co.uk Address: Basingstoke, England, United Kingdom

3.1 You make an offer to purchase a vehicle report when you submit a vehicle registration number and complete payment.

3.2 A contract is formed when your vehicle report is made available to you on screen or via email.

3.3 If we are unable to supply a report due to technical or data issues, we will notify you and no charge will be taken.

3.4 Our services apply only to vehicles registered in the United Kingdom.

3.5 You must be at least 16 years old to purchase services from CarVerified.

3.6 CarVerified is a car history check service. Our reports, checks and data coverage are designed and intended for cars. Whether you search, check or purchase a report for any other vehicle type (including but not limited to motorcycles, mopeds, vans, HGVs, trailers or agricultural vehicles) deliberately, purposely or unintentionally, you do so at your own risk and acknowledge that CarVerified makes no representation that data will be available, complete or equivalent to what is provided for cars. No refund will be issued on the basis that data was limited, incomplete or unavailable for a vehicle that is not a car.

4.1 CarVerified provides digital vehicle data reports sourced from reputable third-party providers.

4.2 We provide services with reasonable care and skill but cannot guarantee that all data is complete, accurate, or up-to-date.

4.3 Report layouts, presentation, and data providers may change from time to time.

4.4 Multi-report bundles are valid for 12 months from purchase. Unused reports expire after this period.

5.1 Consumers usually have a 14-day cancellation right for online purchases.

5.2 Because CarVerified reports are supplied immediately after payment, you agree that your right to cancel is lost once the report has been delivered.

5.3 For multi-report bundles, if any credit from the bundle has been used, redeemed or applied to generate a vehicle report, the entire bundle becomes non-refundable. See clause 7.7 for full details on bundle refund eligibility.

6.1 All prices include VAT where applicable and are shown before payment.

6.2 Payment must be made in full before a report is issued.

7.1 CarVerified offers vehicle check credits which can be purchased individually or as part of multi-check bundles.

7.2 Purchased credits allow you to generate eligible vehicle reports available on the CarVerified platform. The number of reports included will be clearly displayed before completing your purchase.

7.3 Multi-report bundles are intended for customers who need to perform multiple vehicle checks and may provide a discounted price compared with purchasing individual reports separately.

7.4 Check credits are linked to your CarVerified account and cannot be transferred, sold, or exchanged for cash.

7.5 Purchased check credits are valid for 12 months from the date of purchase. Any unused credits remaining after this period will expire.

7.6 Check credits are consumed when a vehicle report is generated. Opening or accessing a completed report may be considered use of the purchased service.

7.7 Multi-report bundles are sold at a discounted price on the basis that all credits form part of a single purchase. If any credit from a bundle has been used, redeemed or applied to generate a vehicle report, the entire bundle becomes non-refundable. Refunds will only be considered where no credits from the bundle have been used, subject to applicable consumer rights. For purchases made directly through the CarVerified website or Android application, any approved refund will be subject to a 5% administration and payment processing fee.

7.8 Refund requests for purchases made directly through CarVerified must be submitted with your payment details and account information by contacting:

Email: support@carverified.co.uk

7.9 Once a vehicle report has been generated and made available to you, the corresponding report credit is considered used and is non-refundable. Due to the immediate delivery of digital vehicle data services, refunds cannot be provided for reports or credits that have already been generated, accessed, or used.

7.10 Purchases made through Apple's App Store are subject to Apple's In-App Purchase Terms and refund policies. Any refund request for an iOS in-app purchase must be submitted directly to Apple. CarVerified cannot approve, reject, or process refunds for App Store purchases, and any refund approved by Apple will be handled entirely in accordance with Apple's policies.

8.1 CarVerified does not itself offer data guarantees. Any guarantees included within reports are provided by third-party data providers and are subject to their own terms.

8.2 Any guarantee forms a separate contract between you and the relevant third-party provider. CarVerified accepts no liability for third-party guarantees.

8.3 Gold and Diamond reports may reference a data guarantee provided directly by Experian. CarVerified does not set, administer or guarantee any element of it. All claims must be made to Experian in writing, in accordance with Experian's own terms and conditions below - those terms, not this page, govern the guarantee.

9.1 Vehicle reports are provided for informational purposes only and should not replace independent inspections or professional advice.

9.2 We do not guarantee roadworthiness, legality, or condition of any vehicle.

9.3 Our total liability is limited to the amount paid for the report, except where liability cannot be excluded by law.

10.1 Our rewards programme is available to customers with a verified CarVerified account. We may change, suspend or end the programme, or change the amounts below, at any time, giving reasonable notice where we can. The current amounts are shown in the app and on our Rewards page. Changes do not affect points you have already earned, except that points still expire as described in clause 10.5.

10.2 Referral discount: a friend who signs up with your referral code may receive a discounted price (currently 10% off) on their first paid report. The discount applies only to a new account (created within the last 30 days - CarVerified sets this period and may change it), to a single report without the service-history add-on, and only if the code is applied before purchase. The code is not applied automatically: the friend must enter it themselves at checkout, in the app or on our website. Each account can use one referral code, and you cannot use your own code. Discounted prices are shown at checkout.

10.3 Earning points: you earn 100 points when a friend you referred completes their first paid report, and you earn points on your own purchases (currently 40 for a Silver report, 60 for a Silver Plus report, 100 for a Gold report and 150 for a Diamond report; for bundles, points are earned as each report is used). No purchase points are earned on an order bought at a referral or affiliate discount. You can also earn points through the daily check-in and by watching rewarded ads in our apps. Points from rewarded ads are credited only after our ad provider verifies the view, which can take a few minutes.

10.4 Redeeming points: you can redeem points for a free report (currently 600 points for Silver, 800 for Silver Plus, 1,000 for Gold and 2,500 for Diamond). No more than 200 of the points used in a single redemption may come from daily check-ins and rewarded ads; the rest must come from purchases and referrals.

10.5 Points expire 60 days after you earn them, oldest first. Points have no cash value, cannot be transferred or sold, and cannot be exchanged for money.

10.6 Fair use: we may withhold, cancel or reverse points and discounts obtained through fraud, duplicate or linked accounts, referring yourself, or any other misuse, and we may close accounts involved. If a purchase is refunded, we may remove the points earned from it.

11.1 Only customers who have bought a report can review it, and each report can be reviewed once. Reviews must be honest, based on your own experience, and must not contain offensive or unlawful content or personal information about anyone.

11.2 We do not give points or any other reward for reviews.

11.3 We check reviews before they appear on our website or apps. We approve genuine reviews whatever the rating, and only decline or remove spam, abuse, unlawful content, or reviews that contain personal information.

11.4 By submitting a review you allow us to display it (your rating, comment, and your first name and last initial) on our website and apps. You can ask us to remove it at any time by contacting support@carverified.co.uk.

11.5 We may invite you to review CarVerified on Trustpilot. Any review you publish there is governed by Trustpilot's own terms and privacy policy.

12.1 The CarVerified Affiliate Programme lets approved partners earn commission when new customers buy a report through their personal link or code. These clauses apply to you in addition to the rest of these T&Cs once you apply. We review every application and may accept, reject, suspend or end any affiliate at our discretion. You are an independent partner, not our employee or agent, and you cannot make promises or sign anything on our behalf.

12.2 How you may promote us: you must be honest. Do not make false or misleading claims about CarVerified, our reports or the discount, do not send spam, do not impersonate CarVerified, and follow the law and the advertising rules that apply to you (including the UK CAP Code and consumer protection law). You must make it clear when a recommendation is a paid promotion or you earn commission from it.

12.3 The customer discount: customers who buy through your link get a discount (currently 10% off Silver, Silver Plus, Gold and Diamond reports). It is only for new customers - an account created within the last 30 days when they buy (CarVerified sets this period and may change it) - and it does not apply to an order that includes the service-history add-on. It is applied automatically when they buy on carverified.co.uk.

12.4 Tracking: when someone clicks your link we remember it for 90 days. If they click another affiliate's link later, the most recent click counts. A sale is credited to you only if they buy within that time and they are a new customer when they buy. Tracking can fail (for example because of browser settings), we do not guarantee that every sale will be recorded, and our records decide any dispute.

12.5 Commission: for partners approved before 18 April 2027, 20% of the price the customer actually pays for the report (after their discount). For partners approved from 18 April 2027, the rate depends on the sales you have referred in the previous 12 months: 10% until those sales reach £500, 15% once they pass £500, and 20% once they pass £2,000. We may change these rates at any time without notice (see clause 12.9). No commission is due on purchases made by you or by anyone connected to you or under your control, on orders that are refunded, cancelled or charged back, on test or fraudulent orders, or on any sale that did not qualify for the discount.

12.6 Approval: each sale is held for at least 7 days (so refunds and chargebacks can be dealt with) and is then approved automatically. Your dashboard shows each sale as Pending, Approved or Paid.

12.7 Payouts: once your approved commission reaches £100 you can request a withdrawal by giving us your bank or PayPal details. We pay approved commission by bank transfer or PayPal. A 1% admin fee is deducted from each payout, and your payout history shows the commission, the fee and the amount you receive. Any charges made by your own bank or PayPal are your responsibility. We may delay or withhold a payout while we check for fraud or a breach of these terms, and may ask for information we need to pay you lawfully.

12.8 Tax: you are responsible for your own tax. Commission you earn may be taxable income, and it is up to you to declare it and pay any tax due to HMRC (for example through Self Assessment). We do not deduct tax from your commission and cannot give you tax advice.

12.9 Changes, suspension and ending: we may change the commission rate (including the rates and tiers in clause 12.5), customer discount, new-customer period, hold period, payout minimum or fee, or end the programme, at any time and without notice; changes apply to later sales and payouts. We may suspend or end your participation, and reverse commission, if you break these terms, act dishonestly or harm our reputation. Commission already approved before that point stays payable unless it was earned through a breach or fraud.

12.10 Privacy: we show you totals and details of each sale, but never the identity of the customer who bought.

These T&Cs are governed by the laws of England and Wales. Consumers may bring claims in their local courts where applicable.